Help and contact
Mining Insider Support
Typical response: within two business days
Get help with access, audio, source records, published intelligence, privacy, or account deletion.
Beta access
Request iOS TestFlight or Android Play testing access on the Get the App page. Use the email connected to the store account on your testing device.
Source or factual correction
Include the brief date, item title, and original source URL so the editorial record can be reviewed.
Audio or playback issue
Include your device type, operating-system version, and the date of the audio brief.
Privacy request
Use the subject “Privacy request” and describe the account or information involved. Do not send passwords or authentication codes.
Account deletion
A signed-in reader can delete their account from the Account screen in the app. Detailed web instructions are also available on the account deletion page .
Important
Mining Insider is an information service, not an emergency, safety-reporting, investment, legal, or engineering advisory service. For urgent mine-safety matters, contact the appropriate operator or public authority.